• How can I get the most relevant search results?
• How can I get more information about a job posting?
• Why is there a star beside some Job Postings in the Search Results?
• How can I remove types of Jobs that I'm not interested in?
• Why are the Search Results limited to a maximum of 1000 Jobs?

• How do I get my username and password?
• How do I update my email address or change my password?
• How do I edit my contact information?
• How can I reduce the volume of Monster-related email?
• How can I reduce the volume of email you send me?
• How did an account get created with my email address?
• Can I have multiple accounts using the same email address?
• How do I change my Monster Updates and Offers subscriptions?
• Has, or will, my information be sold to any Third Parties?
• What is a job search agent?
• How do I save my job search?
• Why am I taken to my Account Profile when I try to use the message boards?
• What does Subscribe to thread mean?

• What happens when I apply online to a job posting?
• I applied for a Job Posting using My Monster CV, but I received an email back telling me that the email could not be delivered. How will the employer see my CV?
• How can I apply to a job posting that doesn't include contact information?
• When I attempt to apply to a Job with a CV posted in my account, an error states 'This application did not receive a Job ID to apply for. Make sure you have cookies enabled.' How can I apply successfully?
• How can I see the jobs I've applied to?
• Why should I create a cover letter?
• Why can't I create a Cover Letter when I Apply Online?

• Can I see which employers have viewed my CV and how many times they've viewed it?
• I am not getting any hits (CV Views) on my CV. Am I doing something wrong?
• When I first created my CV, I was not able to finish it. How do I go back and add information in the parts that I skipped?
• I clicked the Edit link and landed on a CV Preview. How do I edit my CV?
• What happens when I delete a CV?
• Do I need to post a CV to use Monster?
• What are the different levels of Confidentiality that I can have for my CV?
• How do I change the Confidential status on my CV?
• What do the Education Levels mean?
• How can I remove the 'Target Company' section of my CV after I have already saved it?
• How do I change the phone numbers listed on my CV?
• How can I set contact preference to both phone and email?
• Does selecting a Contact Preference block employers from using other methods?
• What should I enter for work experience if I've worked in various fields?
• Which Target Categories should I select if I'm interested in several?
• Should I skip the Language fields if I only speak English?
• There is some coded content mixed in with the contents of my CV. Why am I seeing this code?
• What is the difference between the CV Preview and the CV Edit View?

• What are the guidelines for uploading a CV created in Microsoft Word?
• Why does my Word CV not look the same on the site as it does within Word?
• Why am I having trouble uploading my Word CV?
• I attached my Word CV, and noticed a typo when I looked at the CV Preview. How do I fix this?
• When I view my Word CV on Monster, information that I had centered or moved into columns in Word has been pushed to the left. How can I move the information to the right?
• I attached my Word CV, and the CV Preview has removed all of my returns so the text runs together. How do I fix this?
• I am having problems uploading my Word CV because it says Track Changes is enabled. What can I do?

• Why am I having problems accessing certain pages on the site?
• How do I copy and paste text?
• Why doesn't the link you sent me in an email work?
• How do I clean out my cache or my temporary Internet files?
• What are cookies?
• How do I enable cookies?
• How do I delete all cookies?
• HTTP 404 File Not Found or Page Cannot Be Displayed

• You applied to a job or created an account on an employer's web site that uses Monster's technology. An account created on one of these sites works across most Monster-run properties.
• If you share an email address with someone - a friend or family member perhaps - they may have created an account or applied to a job in the past.
• Some internet providers recycle email addresses. Your email address may have belonged to someone else in the past.

• In their email inbox.
• Automatically filed within the Job Folder in their Monster account.

1. Go to the Tools menu, click Internet Options, and click the Content tab.
2. Click Disable under Content Advisor.
3. Enter the Supervisor Password and click OK.
4. Close and Re-open Internet Explorer.
5. Find a Job and apply.

• Do Your Research: The more you know about the employer's needs, the more compelling your letter can be.
• Determine Your Selling Points: Set yourself apart by listing the top five reasons why you're an excellent candidate.

• Heading/Date/Inside Address: Use a standard, business-letter format that matches your resume.
• Salutation: Always address a specific person if possible; use Dear Hiring Manager if not.
• Opening Paragraph: Clearly indicate the position you're applying for, how you were referred to the opportunity and why you're an excellent candidate for the job.
• Body: Demonstrate how your credentials, experience and track record will benefit the hiring company.
• Closing Paragraph: Provide a call to action for the hiring manager; restate you strong interest in an interview.
• Complimentary Close and Signature: End with a professional close such as Best regards, Sincerely or Respectfully.

• Monster Career Centre

If it still doesn't generate any response after a few days, contact Seeker Support at userservices@monster.co.uk to check the accessibility of your Searchable CV.

• Searchable: When you enter your CV, do not select the option to Save my CV as Confidential. This makes your Contact Information, Work Experience and References visible to employers. When you finish creating your CV, click Searchable and your CV will be Searchable by employers. Only one CV can be Searchable at a time.
• Confidential and Searchable: Storing your Cv as confidential keeps your Contact Information, present employer and References private, but your CV is still Searchable by employers. Employers can contact you through an anonymous email address we assign you. It's your choice to contact the employer. Selecting Save my CV as Confidential on the Contact Information screen stores your CV as Confidential. If you want your present employer's name hidden, be sure to choose Present as the end date for your current Job on the Work Experience screen of the builder.
• Not Searchable: Your CV will be taken offline so that employers cannot search for it. However, your CV still remains in our database and you can send it to employers when you Apply Online. This is a good option if you want to apply to a specific position without being contacted by other employers who have found your CV online. You can make it Searchable in the future.

• Monster Resume Center
• A Better Monster CV
• Six Tips to Optimize Your Monster CV
• Recruiters' Top 10 CV Pet Peeves

1. Log in to your account and click CVs on the navigation bar near the top of the page.
2. Click Edit below your CV Headline.
3. Click Candidate Info on the list of CV Sections.
4. On this page, make your desired selection in the check box next to Make this Information Confidential.
5. Click Save.

If you use html or other unsupported information, it will not be displayed in the same format on the site.

If you use tables inside your CV, information inside the table which is displayed side-by-side could be displayed from top-to-bottom instead. To fix this, follow these steps for each table within your Word CV:

1. Highlight the information inside the table.
2. Choose Table menu / Convert.
3. Select Table to text. Your CV is now ready to be imported into your account.

• Selecting: Click and drag your mouse cursor over the text or link that you wish to copy.
• Copying: With the text now selected, press the CTRL key (CMD key for Macs) and press C.
• Pasting: Click the mouse on the place where you wish to paste the information, and press CTRL + V (CMD + V for Macs).

Netscape

1. Click on Edit on the tool bar at the top of your browser and then select Preferences.
2. Expand the Advanced category by clicking on the + sign next to the word Advanced.
3. Click on Cache, then click on Clear Memory Cache and then Clear Disk Cache.
4. Click OK and you're all set.

1. Depending on which version of Internet Explorer you are using you will click on either View or Tools on the tool bar at the top of the browser and then select Internet Options. The pop-up screen defaults to the General tab.
2. Under Temporary Internet Files, click on Delete Files.
   Under History click on Clear History.
3. Click OK and you're all set.

1. At the sign-on screen, click on the Settings link located on the toolbar.
2. Click the Offline storage button.
3. By default, the Maximum Disk Space for Online Art sis set to approximately 60 MB. Drop this number to the lowest available setting.
4. Click Save button.
5. Exit the settings area, which should automatically close AOL. Make sure that the AOL software is shut down.
6. Repeat these instructions and change the maximum disk space back to 60 MB.

1. On the AOL toolbar, click Settings.
2. Under Customize AOL, select View All.
3. Scroll down to the How AOL Works section and select Internet (Web) Options. The AOL Browser Settings window opens.
4. Under Related Settings, select Internet Explorer settings.
5. In the Temporary Internet files section, click Delete Files.
6. Click OK to begin deleting the files. This process may take awhile depending on how many files there are to be deleted.
7. Click OK to close the window.

1. On the AOL toolbar, click the Settings icon.
2. Click the Internet [Web] Options link.
3. Click the Clear My Footprints tab.
4. Click the Clear My Footprints button.
5. Click the Yes button.

1. Click on My AOL on the tool bar at the top of your AOL screen and then select Preferences.
2. Under Preferences click on the WWW icon.
3. The pop-up screen defaults to the General tab.
4. Under Temporary Internet Files click on Delete Files and under History click on Clear History.
5. Click OK and you're all set.

Internet Explorer 6.0 for Windows

1. Click Start menu from Desktop.
2. Point to Settings.
3. Click Control Panel.
4. Click the Internet Options icon.
5. Select the Privacy tab.
6. Move the Privacy settings slider to Medium.
7. Click OK .
8. Close Control Panel.

Internet Explorer 5.X and AOL 7.0/6.0/5.0 for Windows

1. Click Start menu from desktop.
2. Point to Settings.
3. Click Control Panel.
4. Click the Internet Options icon.
5. Select the Security tab.
6. Click the Internet icon.
7. Click Custom Level.
8. Scroll down until you see Cookies.
9. Select Enable under Allow cookies that are stored on your computer.
10. Select Enable under Allow per-session cookies (not stored).
11. Click OK, and click OK again.
12. Close the Control Panel.

Internet Explorer for Macintosh

1. Click the Edit menu.
2. Click Preferences.
3. On the left margin, click Cookies under Receiving Files.
4. Next to When receiving cookies:, select Never Ask.
5. Click OK .

AOL for Macintosh

1. Click the My AOL menu.
2. Click Preferences.
3. Click the WWW icon.
4. Click Advanced Settings.
5. On the left margin, click Cookies under Receiving Files.
6. Next to When receiving cookies:, select Never Ask.
7. Click OK and click OK again.

Netscape 6.X

1. Click the Edit menu.
2. Click Preferences.
3. On the Categories list, click Cookies below the Advanced option.
4. Select Accept all cookies.
5. Click OK.

Netscape 7.X

1. Click the Edit menu.
2. Click Preferences.
3. On the Privacy and Security list, click Cookies.
4. Select Accept all cookies.
5. Click OK.